MORE ABOUT EASIDRI

ABOUT US

• We are Easidri, the makers of the Grooming Towel, High Performance Cooling Coat, Cooling Mat and a range of bottled products designed to make your life a whole lot easier! As dog owners ourselves, we understand the issues that you face each day - whether that's drying a wet dog after a walk, trying to keep them cool on hot summer days, or keeping them, your house and their possessions clean and hygienic! All our products are designed to help keep your dog happy and healthy and make your life easier. It's as simple as that!

DELIVERY

FREE DELIVERY

The minimum order to qualify for a carriage paid delivery to the UK mainland is £75.00 (NETT invoice value). Orders less than £75.00 will be subject to a carriage charge. See checkout for details.



NEXT DAY DELIVERY

Most orders placed before 2pm (Monday to Friday) are delivered the next working day. Please ask for more details.


PRIVACY

We are committed to protecting and respecting your privacy. Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle 'Personally Identifiable Information' (PII) in accordance with our website.

This Privacy Policy forms part of our Terms and Conditions therefore by visiting www.easidri.com you are accepting and consenting to the practices described in this Policy.

This Privacy Policy has been compiled to better serve those who are concerned with how their PII is being used online. In line with the General Data Protection Regulation (GDPR) that will come into effect on the 25th May 2018, PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

 

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a mailing list, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up to a mailing list, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To process orders on your behalf
  • To improve our website to better serve you
  • To look at the products you buy, together with information regarding the way you viewed our site, to enable us to send you information about products and services that you may be interested in
  • To allow us to better service you in responding to your customer service requests
  • To send periodic emails regarding your order or other products and services
  • To follow up correspondence (e.g. email or telephone enquiries)

How do we protect your information?

Our website is scanned on a regular basis for Payment Card Industry Data Security Standard (PCI DSS) compliance, security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information, to maintain the safety of your personal information.

All credit card payment transactions are processed through a gateway provider and are not stored or processed on our servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

Do we use 'cookies'?

We use a feature of your Internet Web Browser called a 'cookie'. A cookie is a very small text file that your Web Browser places on your computer's hard disc when you log in.

The cookie we store is only used to store what is called a session ID that expires once you close your browser or log out of the site. 

It does not store password or credit card information. It is possible to view our site without providing any personal details.

You can set your browser to accept or reject all (or certain) cookies. You can also set your browser to alert you each time a cookie is presented to your computer. Please note that we do not use cookies to retrieve personal information about you from your computer.

If you turn cookies off, it may affect your user experience on our site when logged in.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

It's also important to note that we do not allow third-party behavioural tracking

We agree to the following:

Users can visit our site anonymously. Our Privacy Policy link includes the word 'Privacy' and can easily be found on our home page.

You will be notified of any Privacy Policy changes on our Privacy Policy web page. Please check back frequently to see any changes or updates to our Privacy Policy. This Privacy Policy was most recently updated in April 2018.

You can change your personal information:

  • By emailing us sales@easidri.com
  • By calling us +44 (0) 1772 754844 Monday-Thursday 8am-6pm, Friday 8am-5pm, Bank Holiday Monday 10am-2pm

OUR BELIEFS

1. We offer genuinely useful products to help you and your dogs

2. We create products that are simple to use...no instruction manual needed

3. Our products are great value for money- we understand how much dogs can cost

4. We offer great customer service, whether that's at the shows we attend or via email/phone

5. We want to make your life that little bit easier...we've designed our range around this